Contact Us
For help with your order or product questions, email us at orders@skngame.com.
We aim to respond within 48 hours during working days.
Returns Policy
Due to hygiene reasons, we do not accept returns on any opened or used products.
If your product is damaged or incorrect, please contact us within 7 days of receiving your order and include your order number and photos.
Shipping & Delivery
Delivery time = Fulfilment time + Shipping time
Fulfilment Time
- 2 working days for 1–10 products
- Up to 7 working days for 11–100 products
Product Weights
- Small (15–50ml): approx. 80g–150g (e.g. serums, oils)
- Mid-size (100–200ml): approx. 200g–300g (e.g. cleansers, toners)
UK Shipping Prices (Standard 4–7 working days)
| Weight | Price (GBP) |
|---|---|
| Under 2kg | £6.50 |
| 2–5kg | £8.90 |
| 5–10kg | £8.90 |
| 10–15kg | £15.20 |